NCA services & support

Get Technology Support

Reach NCA for help with a technology problem and explain how it is affecting your work.

Explore the possibilities
Tell Us What Is Happening
Regular Support
Emergency Support
NCA services & support
A practical approach

Built around what you need

Explore the topics below, then talk with NCA about how they apply to your environment.

01

Tell Us What Is Happening

Include the affected device or application, the error message and when the problem started. Explain whether one person or the whole business is affected. Do not include passwords.

02

Regular Support

Regular support is $125/hour with a one-hour minimum per support incident. Regular business hours are Monday through Friday, 8 a.m. to 6 p.m. Eastern.

03

Emergency Support

Emergency support is available at $250/hour with a one-hour minimum per support incident, including for customers without an existing plan. Call to discuss the situation and availability; submitting an inquiry does not guarantee an immediate response.

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Your next step

Talk with NCA

Let’s work out your next step.

Tell us what you need and how it relates to your business.

Call (937) 751-9308 or email info@nca-security.com.